This privacy policy explains how we collect, use, and protect your personal information when you use Paperlater. We take your privacy seriously and are committed to transparency about our data practices. By using Paperlater, you agree to the collection and use of information in accordance with this policy. We only collect information that's necessary to provide and improve our service.
This policy was last updated on 23 Jan 2025.
Phone number (authentication)
Email address
Name
Delivery address (order fulfilment)
Location data
Device information
Photos taken in app
Usage data (Google Analytics, Hotjar)
Account authentication
Order processing and delivery
Order status updates
Marketing communications (with consent)
App performance improvement
Customer support
Address validation and delivery
Photos: 6 months after roll completion
Rolls expire after 1 year if incomplete
Account/address data retained until deletion
Servers: Netherlands and Belgium
Firebase (auth, storage)
Google Analytics (usage)
Hotjar (analysis)
Stripe (payments)
Mailchimp (emails)
Fujifilm Netherlands (printing, shipping)
Delete account: support@paperlater.app
Opt out of marketing
Update delivery address
Cannot currently export data
Your photos are shared with our print partner Fujifilm EU. They hold your photos for X and are then deleted.
Opt out of marketing
May request social media usage
Secure Firebase storage
Addresses used only for delivery
Industry-standard encryption
Secure payment via Stripe
Regular security audits
Limited staff access
Secure address handling
support@paperlater.app
